Serve, sell, administer and build customer loyalty with integrated artificial intelligence

It is Zencillo’s modular business offering connecting customer relationships, sales, operations, administration and knowledge. It combines the modules each business needs with Zencillo Viviseven AI, without requiring the whole platform.

Retailers, hardware stores, pet shops, salons, gyms, service businesses, distributors and chains can combine modules for their processes. Fuel stations and EV charging operators have specialized solutions.

Management and POS Mobile can organize items, prices, inventory, quotes, orders and sales; CRM supports follow-up and Revolution provides a digital channel. Credit, receivables and connections are configured for your operations.

It can combine customers, membership plans, services, invoicing and sales follow-up. Each plan’s specific functions are assessed; automatic recurring billing, suspension and physical access control are not assumed.

You can connect customer service, customers, services, products, invoicing and loyalty. Bookings, calendars and staff scheduling depend on enabled capabilities and the confirmed scope.

CRM organizes prospects, opportunities, activities and follow-up. Management administers documents, sales, inventory, invoicing, credit and receivables. They can connect through implemented information exchanges.

It can support enquiries, needs discovery, product information and sales processes connected with CRM and Management. Data access and actions require enabled services, permissions and validations.

Viviseven Agente Vendedor supports service experiences through implemented channels and can guide buyers or hand them over to an adviser. Channels, catalogue and available operations are defined for each business.

CRM records and follows opportunities. As buyers progress, connected modules can continue to quote, order and sale. These are distinct stages; automatic continuity depends on available integrations.

Management includes items, inventory and commercial documents. Electronic invoicing depends on the country, enabled documents and fiscal configuration. Stock and movements are organized by locations or warehouses according to implementation.

Revolution can offer a catalogue, orders, purchases and available payments connected with your operations. Documents, credit and services depend on enabled modules and integrations; implementations differ.

It is a business’s own digital channel connecting customers through app and web. It can bring together products, locations, purchases, history and benefits through configured functions.

It supports points, prizes, promotions, vouchers, benefits and redemption programmes. Commercial rules and sales connections are defined per programme; repeat-purchase results and percentages are not guaranteed.

Zencillo Encuestas collects and organizes feedback on service, products, purchases and employee experiences. Collection channels, indicators and analysis are defined by implemented functions.

PQRS organizes cases and customer information to track requests, petitions, complaints and claims. Responsible teams can maintain after-sales service through available functions and authorizations.

Management can consolidate commercial and administrative information across locations. Permissions, prices, inventory and reports follow the business structure; consolidation does not imply one shared physical stock.

No. Start with the modules you need and connect new capabilities as your business evolves. The proposal and implementation define components, dependencies and integrations for the agreed scope.

It can support sales service, sales/receivables/inventory queries, analysis and preparation of documents or authorized processes. Each action requires connected services, available data, permissions and validations; not every action is enabled indiscriminately.

Access and permitted actions are defined by users, responsibilities and implemented settings. AI queries and operations must respect authorizations and validations. Technical review establishes specific rules before activating each connection.

Identify priority processes, channels, branches, data, current systems and responsible teams. An adviser helps define a modular scope, confirm integrations and country requirements, configure permissions and validate the workflow before expansion.